Online store
underwear


Return and exchange

If the goods do not suit you (color, size, style), you can return or change for another one during 7 days after receiving the order.

To receive a refund, you should:

1. Contact our manager by phone or email. Report a reason for return.

2. Pack the products you want to return by keeping all labels on the merchandise (only for unused merchandise, new and in good quality).

3. Send the package in the way that suits you by indicating the tracking number, the name of the delivery service and the date of dispatch to our manager.

4. The shipping of goods for return or exchange is paid by the buyer.

5. You can also return or exchange goods in our showroom.

WARNING! You will receive your money back via the way of payment used during the purchase.

THE RETURN OF MONEY TO THE BANK CARD CAN TAKE 3 TO 30 DAYS OF WORK AND DEPENDS ON THE BANK OF YOUR CARD.


You can check with our manager all information about prices, conditions and the return procedure.